Know who’s calling
Identify incoming calls in real-time and immediately receive the full name and address.
New: 3CX Plug-in
In use
Know who’s calling even before you pick up.
Incoming Call
Your phone system detects an unknown phone number.
Live Lookup in Milliseconds
Call Lookup immediately matches the number with search.ch.
Complete Customer Data
Name, company, and address are displayed directly in your application.
Reliable. Secure.
Swiss quality and data.
Data from local.ch and search.ch
Developed in Switzerland, hosted and implemented in compliance with data protection regulations.
Benefits
More efficiency and professionalism on the phone.
Call Lookup improves every incoming call – in Support, Sales, and Contact Centers.
Customer experience
Greet every customer immediately by name. This creates trust and professionalism – from the very first second of the conversation.
Save Time & Costs
our employees save valuable working time because the caller is automatically identified and displayed in the system.
Real-time identification
Data is on the screen before the first ring. So you are perfectly prepared before the call is even accepted.
Pricing
Grows with your business
Only successful matches count – queries without a result don't use up your quota.
Starter
Small teams & Startups.
Perfect for offices and teams with regular but manageable caller identification needs.
1'000 Matches
CHF 19
per month
Pro
Growing SMEs.
Suitable for support and sales teams with a higher daily frequency of incoming calls.
5'000 Matches
CHF 59
per month
Business
High volumes & Contact Centers.
Designed for professional contact centers and hotlines with thousands of monthly Call Lookups.
10'000 Matches
CHF 99
per month
Enterprise
Very high call volumes
| Matches | Price |
|---|---|
| 50'000 | CHF 395 |
| 125'000 | CHF 845 |
| 250'000 | CHF 1'450 |
All prices excl. VAT.
For integrators
Do you manage multiple customers with the same application?
One key for all customers
You order a single API key and use it centrally across all installations you manage.
One key per customer
Each of your customers orders and manages their own API key independently.
Developer
Easy-to-implement API
Call Lookup integrates via a lean, standardized REST API. A ready-made template is available for 3CX, for any other system connect directly via the REST API.
More integrations are on the way.
FAQ
Registration, Billing, and Usage
What counts as a match?
Only queries with a found result count as a match. Queries without a result are not charged.
What happens after registration?
You will receive your API key by email within 24 hours.
How can I change my plan?
You can change your plan here at any time. Upgrades to a larger plan are activated within 24 hours. Reductions to a lower plan or the Free plan take effect at the end of the current month.
How does billing work?
You will receive an invoice by email on the first working day of the following month.
Where can I check how many hits I'm using?
The metrics/usage endpoint allows you to retrieve the number of requests sent and data elements returned at any time – broken down by time period.
What happens if I exceed my limit?
Once your limit is reached, further queries will receive the error code 429. You can upgrade to a larger plan at any time – we will activate it within 24 hours.
What should I do if I have forgotten my API key?
You can request a new API key here at any time. All you need is your registered email address.